Shipping
We are not responsible for packages lost, stolen, or damaged in the shipping process. All orders are shipped through USPS or UPS and include a tracking number for your convenience.
Our order processing time is 2–3 business days (this does not include shipping time).
Return Policy
At Gracie Jean, we want you to love every item you bring home. If something doesn’t work out, we’re happy to offer store credit or an exchange within our return window.
We have a 14-day return policy, which means you have 14 days after receiving your order to request a return for store credit or to make an exchange.
We do not offer monetary refunds.
To be eligible, your item must be in the same condition that you received it—unworn, unused, unwashed, free of odors or makeup, with tags attached, and in original packaging. You’ll need your receipt or proof of purchase.
